I would like to share a positive experience with SharkNinja. I own a 3 year old Shark Rocket vacuum cleaner and was upset to see that the flex-hose inside the motor head had split. By calling the customer support center, I was greeted by a knowledgeable representative...Read more
Purchased Ninja blender. Used it for several months then put away. When I took it out to use again, product will not work. Now it is aboutv5 weeks out of warranty. Called Cust Serv - sorry u are out warranty. Emailed Cust svce - about 12x back and forth. They will sell...Read more
I bought a Shark Navigator about a year ago. I loved it immediately. It was the best. When the belt got loose I called customer support. They sent me a new bottom attachment. It still didn't work so I called them again and we thought it was the battery. After a new...Read more
Dear Mr. Mark Rosen (aka Mark Rosenzweig) I’m writing to you today after I saw you purport on a Shark television commercial this past holiday season that Shark products are superior products and how you stand behind them. I felt very compelled to write you since I had...Read more
Hi I brought the 249.+ Vacuum from Kmart the campany replaced the part and when I got the part it still done the same thing I called company back they reordered the same part plus another peice now I will get one piece in Feb,the other in March ,they told me the Frist...Read more
Ordered one of the Shark Rocket Complete packages that i had heard of on TV. I ordered it Dec 17th because it was a lot cheaper than the store. The online site said there was still 2 days to go before it wouldnt make it for Christmas, so i was happy. The Thursday...Read more
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